We ship 5 days a week. All orders receive tracking.

Because orders are custom made orders are shipped between 1-9 business days after the order is placed depending on the production time and items ordered.

To track an order please visit our shipment tracking page

On all orders we offer fast express shipping or economy shipping.

For time sensitive orders we recommend express shipping.

Please note Qstomize makes no guarantees on delivery dates. Qstomize only ships the orders but does not do the final delivery. Once an order is shipped Qstomize cannot change the shipment or otherwise influence the delivery.

Qstomize will not refund orders that:

  • Arrive later than the customer needed
  • Are shipped back because the customer entered an incorrect address
  • Are not picked up because the customer refused to pay possible local and import taxes
  • Are not picked up because the customer did not coordinate with their local delivery office
  • Packages that are refused by the customer

Please consult with a customer support representative if you have questions on the timeliness of the order