Ofte stillede spørgsmål
Answers to the stuff people ask us most
Hvad er minimumsordremængden?
It depends on the product. Most items start at 25-500 units. Some start at just 12. Check the product page for exact minimums.
Hvor lang tid tager produktionen?
Usually 10-14 business days after you approve the artwork. We also offer rush production (3-5 days) on some items for an extra 20-30%.
Hvilke tilpasningsmetoder tilbyder I?
Screen printing, embroidery, laser engraving, pad printing, and full-color digital printing. Which one works best depends on the product and your design. We can help you figure that out.
Kan jeg se en prøve før bestilling?
We send digital mockups with every order so you can see how your logo looks before production. Physical samples are available for some products at cost.
Hvilke filformater accepterer I?
AI, EPS, PDF, PNG (high-res), and JPG. Vector files (AI, EPS, PDF) work best. If you're sending raster images, make sure they're at least 300 DPI.
Tilbyder I mængderabatter?
Yes. Every product has tiered pricing - bigger orders mean lower per-unit cost. Discounts range from about 15% to 60% depending on quantity.
Kan jeg blande farver eller størrelser?
For most apparel and bags, yes. There may be minimum quantities per color or size. Reach out and we'll let you know what's possible.
Hvad er jeres kvalitetsgaranti?
If there's a manufacturing defect or we made an error, we'll replace or refund the order. Simple as that.
Sender I internationalt?
Yes, we ship worldwide. Delivery times vary by destination (7-21 business days). Customs fees are the customer's responsibility.
Hvordan får jeg en gratis mockup?
Click "Free Mockup" and fill out the form. Our design team will send you a mockup within 24 hours. No charge, no obligation.
Kan I hjælpe med design?
Yes. We create mockups for every order and can advise on logo placement, sizing, and what will look good on the product.
Hvilke betalingsmetoder accepterer I?
Credit cards, ACH transfers, and net-30 terms for qualifying business accounts.
Er der opstartsgebyrer?
Some customization methods have a one-time setup fee, usually $25-75. Reorders of the same design don't have setup fees.
Kan jeg genbestille det samme design senere?
Yes. We keep your artwork on file so reorders are easy. No setup fees on repeat orders.
Tilbyder I prøver af blanke produkter?
For most products, yes. Some samples are free, others at cost. Just ask and we'll sort it out.