Usein kysytyt kysymykset
Answers to the stuff people ask us most
Mikä on minimimäärä tilaukselle?
It depends on the product. Most items start at 25-500 units. Some start at just 12. Check the product page for exact minimums.
Kuinka kauan tuotanto kestää?
Usually 10-14 business days after you approve the artwork. We also offer rush production (3-5 days) on some items for an extra 20-30%.
Mitä mukautusmenetelmiä tarjoatte?
Screen printing, embroidery, laser engraving, pad printing, and full-color digital printing. Which one works best depends on the product and your design. We can help you figure that out.
Voinko nähdä näytteen ennen tilaamista?
We send digital mockups with every order so you can see how your logo looks before production. Physical samples are available for some products at cost.
Mitä tiedostomuotoja hyväksytte?
AI, EPS, PDF, PNG (high-res), and JPG. Vector files (AI, EPS, PDF) work best. If you're sending raster images, make sure they're at least 300 DPI.
Tarjoatteko tukkualennuksia?
Yes. Every product has tiered pricing - bigger orders mean lower per-unit cost. Discounts range from about 15% to 60% depending on quantity.
Voinko sekoittaa värejä tai kokoja?
For most apparel and bags, yes. There may be minimum quantities per color or size. Reach out and we'll let you know what's possible.
Mikä on laatutakuunne?
If there's a manufacturing defect or we made an error, we'll replace or refund the order. Simple as that.
Toimitatteko kansainvälisesti?
Yes, we ship worldwide. Delivery times vary by destination (7-21 business days). Customs fees are the customer's responsibility.
Miten saan ilmaisen mallikuvan?
Click "Free Mockup" and fill out the form. Our design team will send you a mockup within 24 hours. No charge, no obligation.
Voitteko auttaa suunnittelussa?
Yes. We create mockups for every order and can advise on logo placement, sizing, and what will look good on the product.
Mitä maksutapoja hyväksytte?
Credit cards, ACH transfers, and net-30 terms for qualifying business accounts.
Tarvitaanko asetuskuluja?
Some customization methods have a one-time setup fee, usually $25-75. Reorders of the same design don't have setup fees.
Voinko tilata saman suunnittelun uudelleen myöhemmin?
Yes. We keep your artwork on file so reorders are easy. No setup fees on repeat orders.
Tarjoatteko näytteitä tyhjistä tuotteista?
For most products, yes. Some samples are free, others at cost. Just ask and we'll sort it out.