Domande Frequenti
Answers to the stuff people ask us most
Qual è la quantità minima d'ordine?
It depends on the product. Most items start at 25-500 units. Some start at just 12. Check the product page for exact minimums.
Quanto tempo richiede la produzione?
Usually 10-14 business days after you approve the artwork. We also offer rush production (3-5 days) on some items for an extra 20-30%.
Quali metodi di personalizzazione offrite?
Screen printing, embroidery, laser engraving, pad printing, and full-color digital printing. Which one works best depends on the product and your design. We can help you figure that out.
Posso vedere un campione prima di ordinare?
We send digital mockups with every order so you can see how your logo looks before production. Physical samples are available for some products at cost.
Quali formati di file accettate?
AI, EPS, PDF, PNG (high-res), and JPG. Vector files (AI, EPS, PDF) work best. If you're sending raster images, make sure they're at least 300 DPI.
Offrite sconti per acquisti in blocco?
Yes. Every product has tiered pricing - bigger orders mean lower per-unit cost. Discounts range from about 15% to 60% depending on quantity.
Posso mescolare colori o taglie?
For most apparel and bags, yes. There may be minimum quantities per color or size. Reach out and we'll let you know what's possible.
Qual è la vostra garanzia di qualità?
If there's a manufacturing defect or we made an error, we'll replace or refund the order. Simple as that.
Spedite a livello internazionale?
Yes, we ship worldwide. Delivery times vary by destination (7-21 business days). Customs fees are the customer's responsibility.
Come posso ottenere un mockup gratuito?
Click "Free Mockup" and fill out the form. Our design team will send you a mockup within 24 hours. No charge, no obligation.
Puoi aiutare con il design?
Yes. We create mockups for every order and can advise on logo placement, sizing, and what will look good on the product.
Quali metodi di pagamento accettate?
Credit cards, ACH transfers, and net-30 terms for qualifying business accounts.
Sono richieste spese di setup?
Some customization methods have a one-time setup fee, usually $25-75. Reorders of the same design don't have setup fees.
Posso riordinare lo stesso design in seguito?
Yes. We keep your artwork on file so reorders are easy. No setup fees on repeat orders.
Offrite campioni di prodotti vuoti?
For most products, yes. Some samples are free, others at cost. Just ask and we'll sort it out.