Veelgestelde Vragen
Answers to the stuff people ask us most
Wat is de minimale bestelhoeveelheid?
It depends on the product. Most items start at 25-500 units. Some start at just 12. Check the product page for exact minimums.
Hoe lang duurt de productie?
Usually 10-14 business days after you approve the artwork. We also offer rush production (3-5 days) on some items for an extra 20-30%.
Welke aanpassingsmethoden bieden jullie aan?
Screen printing, embroidery, laser engraving, pad printing, and full-color digital printing. Which one works best depends on the product and your design. We can help you figure that out.
Kan ik een monster zien voordat ik bestel?
We send digital mockups with every order so you can see how your logo looks before production. Physical samples are available for some products at cost.
Welke bestandsformaten accepteren jullie?
AI, EPS, PDF, PNG (high-res), and JPG. Vector files (AI, EPS, PDF) work best. If you're sending raster images, make sure they're at least 300 DPI.
Bieden jullie kortingen voor grote bestellingen?
Yes. Every product has tiered pricing - bigger orders mean lower per-unit cost. Discounts range from about 15% to 60% depending on quantity.
Kan ik kleuren of maten mixen?
For most apparel and bags, yes. There may be minimum quantities per color or size. Reach out and we'll let you know what's possible.
Wat is jullie kwaliteitsgarantie?
If there's a manufacturing defect or we made an error, we'll replace or refund the order. Simple as that.
Verzendt u internationaal?
Yes, we ship worldwide. Delivery times vary by destination (7-21 business days). Customs fees are the customer's responsibility.
Hoe krijg ik een gratis mockup?
Click "Free Mockup" and fill out the form. Our design team will send you a mockup within 24 hours. No charge, no obligation.
Kunt u helpen met het ontwerp?
Yes. We create mockups for every order and can advise on logo placement, sizing, and what will look good on the product.
Welke betaalmethoden accepteert u?
Credit cards, ACH transfers, and net-30 terms for qualifying business accounts.
Zijn er opstartkosten vereist?
Some customization methods have a one-time setup fee, usually $25-75. Reorders of the same design don't have setup fees.
Kan ik later hetzelfde ontwerp opnieuw bestellen?
Yes. We keep your artwork on file so reorders are easy. No setup fees on repeat orders.
Biedt u monsters van blanco producten aan?
For most products, yes. Some samples are free, others at cost. Just ask and we'll sort it out.