Najczęściej zadawane pytania
Answers to the stuff people ask us most
Jaka jest minimalna ilość zamówienia?
It depends on the product. Most items start at 25-500 units. Some start at just 12. Check the product page for exact minimums.
Ile czasu zajmuje produkcja?
Usually 10-14 business days after you approve the artwork. We also offer rush production (3-5 days) on some items for an extra 20-30%.
Jakie metody personalizacji oferujecie?
Screen printing, embroidery, laser engraving, pad printing, and full-color digital printing. Which one works best depends on the product and your design. We can help you figure that out.
Czy mogę zobaczyć próbkę przed zamówieniem?
We send digital mockups with every order so you can see how your logo looks before production. Physical samples are available for some products at cost.
Jakie formaty plików akceptujecie?
AI, EPS, PDF, PNG (high-res), and JPG. Vector files (AI, EPS, PDF) work best. If you're sending raster images, make sure they're at least 300 DPI.
Czy oferujecie zniżki hurtowe?
Yes. Every product has tiered pricing - bigger orders mean lower per-unit cost. Discounts range from about 15% to 60% depending on quantity.
Czy mogę mieszać kolory lub rozmiary?
For most apparel and bags, yes. There may be minimum quantities per color or size. Reach out and we'll let you know what's possible.
Jaka jest Wasza gwarancja jakości?
If there's a manufacturing defect or we made an error, we'll replace or refund the order. Simple as that.
Czy wysyłacie międzynarodowo?
Yes, we ship worldwide. Delivery times vary by destination (7-21 business days). Customs fees are the customer's responsibility.
Jak mogę otrzymać darmowy mockup?
Click "Free Mockup" and fill out the form. Our design team will send you a mockup within 24 hours. No charge, no obligation.
Czy możesz pomóc w projektowaniu?
Yes. We create mockups for every order and can advise on logo placement, sizing, and what will look good on the product.
Jakie metody płatności akceptujecie?
Credit cards, ACH transfers, and net-30 terms for qualifying business accounts.
Czy wymagane są opłaty za przygotowanie?
Some customization methods have a one-time setup fee, usually $25-75. Reorders of the same design don't have setup fees.
Czy mogę później zamówić ten sam projekt ponownie?
Yes. We keep your artwork on file so reorders are easy. No setup fees on repeat orders.
Czy oferujecie próbki pustych produktów?
For most products, yes. Some samples are free, others at cost. Just ask and we'll sort it out.