Vanliga frågor
Answers to the stuff people ask us most
Vad är minimiorderkvantiteten?
It depends on the product. Most items start at 25-500 units. Some start at just 12. Check the product page for exact minimums.
Hur lång tid tar produktionen?
Usually 10-14 business days after you approve the artwork. We also offer rush production (3-5 days) on some items for an extra 20-30%.
Vilka anpassningsmetoder erbjuder ni?
Screen printing, embroidery, laser engraving, pad printing, and full-color digital printing. Which one works best depends on the product and your design. We can help you figure that out.
Kan jag se ett prov innan jag beställer?
We send digital mockups with every order so you can see how your logo looks before production. Physical samples are available for some products at cost.
Vilka filformat accepterar ni?
AI, EPS, PDF, PNG (high-res), and JPG. Vector files (AI, EPS, PDF) work best. If you're sending raster images, make sure they're at least 300 DPI.
Erbjuder ni mängdrabatter?
Yes. Every product has tiered pricing - bigger orders mean lower per-unit cost. Discounts range from about 15% to 60% depending on quantity.
Kan jag blanda färger eller storlekar?
For most apparel and bags, yes. There may be minimum quantities per color or size. Reach out and we'll let you know what's possible.
Vad är er kvalitetsgaranti?
If there's a manufacturing defect or we made an error, we'll replace or refund the order. Simple as that.
Frakt ni internationellt?
Yes, we ship worldwide. Delivery times vary by destination (7-21 business days). Customs fees are the customer's responsibility.
Hur får jag en gratis mockup?
Click "Free Mockup" and fill out the form. Our design team will send you a mockup within 24 hours. No charge, no obligation.
Kan ni hjälpa till med design?
Yes. We create mockups for every order and can advise on logo placement, sizing, and what will look good on the product.
Vilka betalningsmetoder accepterar ni?
Credit cards, ACH transfers, and net-30 terms for qualifying business accounts.
Krävs installationsavgifter?
Some customization methods have a one-time setup fee, usually $25-75. Reorders of the same design don't have setup fees.
Kan jag beställa samma design igen senare?
Yes. We keep your artwork on file so reorders are easy. No setup fees on repeat orders.
Erbjuder ni prover av tomma produkter?
For most products, yes. Some samples are free, others at cost. Just ask and we'll sort it out.