Order protection, built into every purchase.
Sourcing custom goods in volume is a leap of faith. Trade Assurance takes the risk off the table — mockup approval before payment, protected funds, and a guarantee that your order matches what you signed off on.
Approve the mockup before you pay
Every order starts with a free digital proof. Nothing goes to production — and nothing is charged — until you click approve. If it is not right, we revise it for free until it is.
Your payment is protected
Funds are held against your order, not released to production until your mockup is approved. Pay by card, ACH, or on approved Net terms — every method is covered by the same protection.
Made to your approved spec
If what arrives deviates from the mockup you signed off on — wrong color, wrong placement, a manufacturing defect — we reprint or refund the affected units. Just send a photo within 30 days.
A real person on every order
Each order is owned by a named member of our team, not a ticket queue. Reach them directly by email or phone; replies in business hours typically come within a few hours.
How it protects you
Coverage attaches the moment you approve a mockup and stays in force until you confirm your order is right.
- 1
Place your order with a mockup
Request a free mockup, approve the proof, and your order is locked in with protection from that moment.
- 2
We produce and ship
Production only begins after approval. You get tracking the moment your order leaves the floor.
- 3
Covered until you confirm
If anything arrives off-spec, open a claim within 30 days. We reprint or refund — your choice — before the case closes.
Source with confidence.
Start with a free mockup. Approve it, and Trade Assurance has the rest covered.