Logistics

One landed price. Tracked to your door.

Shipping is where most custom orders go sideways — hidden freight, customs holds, missed dates. We bundle it all into one all-inclusive price and own the delivery end to end.

Free, all-inclusive shipping

One landed price covers setup, decoration, and door-to-door delivery. No surprise freight, no brokerage fees added at checkout — what you approve is what you pay.

Tracked from floor to door

Every order ships fully tracked. You get a tracking link the moment it leaves production, plus proactive updates if anything changes in transit.

Customs & duties handled

For international production we clear customs and prepay duties so your shipment is not held at the border. The price you saw is the price that lands.

Rush options when it counts

Event next week? Ask about expedited production and air freight. If a Qstomize-side delay puts your date at risk, we upgrade shipping at our cost.

Production lead times

Estimated from the date your mockup is approved. Transit time is additional and shown at checkout for your address.

Blank / stock itemsShips within 24 hours
144 – 1,499 pc decorated5 – 7 business days
1,500 – 4,999 pc decorated8 – 12 business days
5,000+ pc decorated15 – 22 business days

Need it faster, or shipping to multiple locations? We split shipments and rush at no markup for Pro accounts.

Tell us your deadline.

Share your in-hands date and we will map a production and shipping plan that hits it — before you commit.