Shipping

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Product

We only accept returns if there is an item defect or the product arrived extremely late. Contact our support for more information.

Of course! That's what we do. If you need help designing please contact support.

Production

Most orders are shipped within 2 business days not including holidays and weekends. At checkout the customer is offered several different shipping options.

We ship from a variety of factory locations but all in the contiguous United States. Some locations include North Carolina, California, Wisconsin, New York, Georgia, and more.

Unfortunately we cannot guarantee we can cancel an order after it has begun production. Most orders enter production within 2 hours of order placement. Please contact our support and we will see if it is possible to cancel the order.

Customer support

Send a message to our live chat

Send a message

Contact us at support@qstomize.com