שאלות נפוצות
Answers to the stuff people ask us most
מהי כמות ההזמנה המינימלית?
It depends on the product. Most items start at 25-500 units. Some start at just 12. Check the product page for exact minimums.
כמה זמן לוקח הייצור?
Usually 10-14 business days after you approve the artwork. We also offer rush production (3-5 days) on some items for an extra 20-30%.
אילו שיטות התאמה אתם מציעים?
Screen printing, embroidery, laser engraving, pad printing, and full-color digital printing. Which one works best depends on the product and your design. We can help you figure that out.
האם אני יכול לראות דוגמה לפני ההזמנה?
We send digital mockups with every order so you can see how your logo looks before production. Physical samples are available for some products at cost.
אילו פורמטים של קבצים אתם מקבלים?
AI, EPS, PDF, PNG (high-res), and JPG. Vector files (AI, EPS, PDF) work best. If you're sending raster images, make sure they're at least 300 DPI.
האם אתם מציעים הנחות על הזמנות בכמויות גדולות?
Yes. Every product has tiered pricing - bigger orders mean lower per-unit cost. Discounts range from about 15% to 60% depending on quantity.
האם אני יכול לערבב צבעים או גדלים?
For most apparel and bags, yes. There may be minimum quantities per color or size. Reach out and we'll let you know what's possible.
מהי ערבות האיכות שלכם?
If there's a manufacturing defect or we made an error, we'll replace or refund the order. Simple as that.
האם אתם שולחים בינלאומית?
Yes, we ship worldwide. Delivery times vary by destination (7-21 business days). Customs fees are the customer's responsibility.
איך אני מקבל דוגמת mockup חינם?
Click "Free Mockup" and fill out the form. Our design team will send you a mockup within 24 hours. No charge, no obligation.
האם אתם יכולים לעזור בעיצוב?
Yes. We create mockups for every order and can advise on logo placement, sizing, and what will look good on the product.
אילו שיטות תשלום אתם מקבלים?
Credit cards, ACH transfers, and net-30 terms for qualifying business accounts.
האם יש דמי התקנה נדרשים?
Some customization methods have a one-time setup fee, usually $25-75. Reorders of the same design don't have setup fees.
האם אני יכול להזמין את אותו עיצוב שוב מאוחר יותר?
Yes. We keep your artwork on file so reorders are easy. No setup fees on repeat orders.
האם אתם מציעים דוגמאות של מוצרים ריקים?
For most products, yes. Some samples are free, others at cost. Just ask and we'll sort it out.